Your questions answered: documents
First of all, what is a "document"?
It's a piece of research on a particular subject. It will
vary in length and contain up-to-date information on that subject -
commentary, addresses, web links etc.
How do I find out what documents have you got?
We have a wide range of researched documents which provide
information for job search and career change. For instance,
listings of recruiters in specific sectors, lists of major
companies in an industry, or resources and vacancies for certain
job types. All our documents are listed in the Catalogue
which is split into sections. You can browse the catalogue
freely without registering.
How much do your documents cost?
It varies, depending on the size and subject matter of the
document. In the Catalogue, each document is clearly marked
with the price to download it. Members who have subscribed to
the site can download documents freely within their subscription
period.
What format are the documents in?
Most documents on the Career Workshop website are in PDF
format. You may already have the free reader to view these
files on your machine. If not, you can download it from the
Adobe website.
click here to download Adobe Acrobat Reader
We also provide some documents, mainly listings, in Microsoft Excel format. If you don't have Excel, there is a free viewer available from Microsoft.
click here to download the Excel Viewer
How do I buy a document?
In the Catalogue you will see a list of documents in each category, which includes the price and a brief description. You can also click on the More button to get further detail about the document before you buy it. To buy the document, just click on Buy and it will be added to your basket. You can then continue browsing for more documents or proceed to the checkout. You can review your basket at any time and remove any items you change your mind about.
What happens then?
You will be directed through the online payment process where you will be asked for some basic details to create an account with Career Workshop. If you have already registered (eg bought previous documents) you will be asked to log in and agree to our terms and conditions. Your credit or debit card details are then input into our secure payments page.
Assuming your transaction is authorised, your document(s) will be made available to download in the My Documents and Research section.
What is the My Documents section?
You will see a large green banner across the top of the screen. Within this banner is a shortcut to My Documents and Research, where a copy of any document that you purchase or download is placed.
How long are documents stored in My Documents?
Six weeks.
Can I print a document?
Yes, you can print all our documents for your own use. For both PDF and Excel files, select Print from the File menu, or use CTRL-P.
Can I save a document?
Yes, you can save a document to your PC for later use. For both PDF and Excel files you will be offered the option to Open or Save when you click on the document (magnifying glass) icon in My Documents. Click on Save here and choose your location as normal. If you are already in the document, choose Save As from the File menu and again choose your location to save the document as in other applications.
Can I email a document to other people or make copies for others?
No, you should not do this. It is breaking our copyright and is against the law. We will take it seriously if we find out.
Career Coaches or HR Professionals can share one copy of a document bought via the Catalogue with a client, but should purchase a subscription if they need to make multiple or regular copies for groups of clients or employees.
Please view our Terms and Conditions for full details
I don't want to give my card details on the internet ...
We do understand that. If you prefer, you can order documents by post. There is an order form in the Catalogue. Print it out and send it to us with a cheque, and we will email or post you the documents instead. If you wish to subscribe by cheque payment, this is also an option on the order form. We will set up your account then contact you with your user name and password.
You don't seem to have the document I want ....
We will be most interested to hear about this, so please contact us with your suggestion. If the document has broad appeal we may work on it then add it to the Catalogue. However, we also take commissions for specific research or projects.
Did we answer your question?
We hope so, but if not please do get in touch with us so that we can help.
